Shipping policy
SKLIN – Shipping Policy
We aim to process and dispatch all orders as quickly and smoothly as possible.
All orders are shipped from our fulfilment centre in the United Kingdom.
Order Processing
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Orders are typically processed within 1–3 business days (excluding weekends and holidays).
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You’ll receive a confirmation email once your order is placed, and another when your order has been shipped.
Shipping Times & Costs (UK)
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (Royal Mail 2nd Class) | 2–4 business days | FREE |
| Express Shipping (Royal Mail 1st Class / DPD) | 1–2 business days | £4.99 |
Delivery times are estimates and may vary based on location, postal delays, or high-volume periods.
International Shipping
We currently ship within the UK and selected European countries.
International shipping rates and times vary depending on the destination.
Please note that international orders may be subject to customs duties or import taxes, which are the customer’s responsibility.
Missed or Incorrect Deliveries
Please ensure all shipping details are correct at checkout.
We cannot refund or replace orders shipped to an incorrect address provided by the customer.
If a parcel is returned to us due to an incorrect address, we can reship it once additional postage has been paid.
Lost or Damaged Packages
If your order does not arrive within 10 business days (UK) or appears lost, contact us at hello@sklin.uk.
We will assist you in locating or replacing your parcel.
Contact Us
If you have any questions about shipping or delivery, please reach out at:
📧 hello@sklin.uk