Terms of service

SKLIN – Terms of Service

Welcome to SKLIN.
This website is operated by SKLIN (“we”, “us”, or “our”). By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service (“Terms”, “Terms of Service”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

1. General Information

SKLIN is a UK-based skincare and lifestyle brand providing luxury disposable face towels and related products.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

3. Products and Services

All products displayed on the SKLIN website are subject to availability.
We reserve the right to limit quantities of any product or service we offer. All descriptions and pricing are subject to change at any time without notice.

We make every effort to display our products accurately, but colours and finishes may appear differently on different screens or devices.

4. Pricing and Payment

All prices are shown in British Pounds (GBP) and include VAT where applicable.
We accept major payment methods including debit/credit card, Apple Pay, Google Pay, and PayPal (via Shopify Payments).

SKLIN reserves the right to change prices or refuse service to anyone at any time.

5. Shipping and Delivery

Orders are processed within [1–3] business days unless otherwise stated.
Delivery times vary based on location and shipping method.
SKLIN is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

6. Returns and Refunds

We want you to love your purchase. However, due to hygiene reasons, we cannot accept returns of opened or used skincare products.
If your item arrives damaged or defective, please contact us within 7 days of delivery at hello@sklin.uk with your order number and photos of the issue.
We will review and arrange a replacement or refund where appropriate.

Full return and refund details can be found in our Refund Policy.

7. Accuracy of Information

We strive to ensure all product and site information is accurate and up to date. However, occasional typographical errors, inaccuracies, or omissions may occur.
We reserve the right to correct errors and update information without prior notice.

8. Third-Party Links

Our website may contain links to third-party sites that are not operated or controlled by SKLIN.
We are not responsible for the content, policies, or practices of any third-party websites.

9. Intellectual Property

All content on this website — including logos, text, graphics, and images — is the intellectual property of SKLIN and may not be reproduced, distributed, or used without express written permission.

10. User Comments and Feedback

If you send feedback, testimonials, or creative ideas (via email, social media, or other means), you grant us permission to use, reproduce, and distribute that content without restriction or compensation, unless you request otherwise in writing.

11. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate any regulations, rules, or laws

  • To infringe upon SKLIN’s intellectual property rights

12. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available” without any warranties, express or implied.

13. Limitation of Liability

In no case shall SKLIN, its directors, employees, or affiliates be liable for any injury, loss, claim, or damages resulting from your use of any product or service.

14. Indemnification

You agree to indemnify and hold SKLIN harmless from any claim or demand made by any third party due to or arising from your breach of these Terms or violation of any law or third-party rights.

15. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.
It is your responsibility to check this page periodically for changes.

16. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 hello@sklin.uk